VoIP, small business

Why Your Small Business Should be Using VoIP

VoIP services have become increasingly popular over the last decade, especially among small businesses.  Small business owners are no longer limited to choosing between a handful of service providers for their business phones.  Today VoIP and PBX services have disrupted the telecommunications industry by offering a unique offering for business owners at an affordable price point.  It is important to educate yourself on what VoIP has to offer for your small business.  Here are the main advantages of VoIP and Hosted PBX services.

Flexibility & Ease of Use

VoIP and Hosted PBX services are incredibly mobile.  Unlike traditional phones which take time and money to setup and move, VoIP and Hosted PBX users will find it easy to transfer. In part, this is due to the fact that users can customize their setup.  All you need is a broadband connection strong enough to support audio streaming.  VoIP and hosted PBX services give you the ability to make calls directly from your computer using a microphone and soft phone application.  Of course you can always take the more traditional route and choose from a large selection of SIP phones to use with your system.

For small businesses that require one dedicated phone line, a basic VoIP setup is extremely easy to install without much technical know-how. Simply plug your phone into a VoIP adapter and plug the adapter into your router or modem.  It’s that easy.   Hosted PBX services cater to larger businesses that may be looking for multiple dedicated lines and extensions along with a host of other features like call menus, hold music and call waiting.  The old method of PBX required you to self-host your system which can be complicated and risky for your business.  If you don’t have an IT department, self-hosted PBX can quickly become a mess.  Today, hosted PBX provides larger businesses with an easy solution. Your PBX becomes effectively hosted in the cloud meaning less hassle for your business and less strain on your wallet.

Cost Savings

Saving money is important and extremely easy to do by choosing a VoIP or Hosted PBX service for your small business.  You can get your business phone system up and running for a fraction of the cost of a traditional line.  Since VoIP and Hosted PBX use mostly preexisting systems and are largely hosted on the web, infrastructure and maintenance costs are minimal in comparison to traditional lines.  As a small business owner you can expect to save money on:
  • Setup costs.
  • Monthly service fees.
  • Usage fees.
  • Cost for additional features.
  • Cost for adding additional phone numbers.

 More Features and More Value

Saving money does not mean that you will sacrifice call quality.  In fact, with advancements in technology and internet speed over the last few years, VoIP services have become increasingly more reliable and attractive.  VoIP services include standard features like caller ID, call waiting and 3 way calls supported.  Today you can also take advantage of the newest features to save you time and make you and your business more efficient.  Here are a few of the advanced features you can unlock with VoIP or hosted PBX, or for a complete list of features click HERE.
  • Online Call History
  • Online Voicemail
  • Call Blocking
  • Unlimited Speed Dial
  • Voicemail SMS and Email Notifications
  • Network Failover Forwarding
  • Simultaneous Ring
To see which service fits your needs best click HERE.

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